CAREERS AT ASSOCIATED ENVIRONMENTAL SYSTEMS

We have an opportunity for a Customer Success Advocate to join our growing team. You will work directly with our senior sales team to build relationships with customers. You will work with our customers, both new and seasoned, to  help them realize the full potential of AES products and services.

Who we are

We are an innovative manufacturing company that focuses on growth and technology and enjoys having fun along the way.  We have built an extensive and loyal customer base spanning aerospace, electronics, and automotive with significant involvement in the global expansion of the battery industry.  We work with many of the major tech companies as well as brands such as Tesla, Rivian, Lucid, Meta, Google, and Harley Davidson.

Responsibilities

• Proactively engage with clients on chat, phone, and email to establish strong relationships and provide exceptional customer success support.
• Onboard new customers and document their support activities, ensuring a smooth transition and optimal utilization of AES products and services.
• Develop personal expertise in the subject matter and proprietary technologies offered by AES to effectively assist customers and provide tailored solutions.
• Offer ongoing support for optimizing chamber usage and preventive maintenance, ensuring customers achieve the best possible results.
• Demonstrate proficiency in using Google Suite and Hubspot for various tasks and responsibilities.
• Maintain a high level of professionalism in verbal and written communication, paying meticulous attention to detail.
• Provide excellent phone etiquette and customer service, ensuring positive and satisfactory interactions with customers.

Education and Experience

• BA/BS degree with a continued desire to learn.
• At least 1-year experience in a full-time position, co-op, or internship.
• Technical aptitude and understanding.
• Able to function in a high transactional sales volume environment.
• Proficiency with Hubspot (CRM) and Google suite.

Skills/Abilities you will have

• Professional verbal and written communication skills with attention to detail.
• Technical mindset.
• Resourceful and an expert learner.
• Excellent phone and customer service etiquette.
• Have a positive outlook and not be brought down by a bad interaction.
• A good team player.

What do we offer

• A truly collaborative environment with a Senior Management Team that helps to shape the future of the Company
• Competitive salary and benefits
• Tuition reimbursement
• A casual dog friendly work environment with a small company atmosphere! Check out our website and facebook for a look at our company culture and our four legged team members.

*Associated Environmental Systems is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

*Applicants must have the ability to work permanently in the United States without sponsorship, now and in the future.

Apply on Linkedin

We have an opportunity for a technology driven and self motivated Supply Chain Manager to be a high level support to our team.  The right person will help to shape our sourcing strategy with a focus on selecting and negotiating with suppliers and driving down cost and lead times in all areas of purchasing and supply chain. You will lead our current team to provide excellent support to engineering and manufacturing to ensure on-time delivery.

We are an innovative manufacturing company that focuses on growth and technology and enjoys having fun along the way.  We have built an extensive and loyal customer base spanning  aerospace, electronics, and automotive with significant involvement in the global expansion of the battery industry.  We work with many of the major tech companies as well as brands such as Tesla, Rivian, Lucid, Meta, Google, and Harley Davidson.

Responsibilities:

• Manage the MRP system with a goal of driving cost out of the supply chain and overseeing the following: Supplier selection/de-selection, evaluation and rationalization of supply chain solutions, implement vendor managed inventory, supplier consignment, safety stock levels, etc.
• Establish performance benchmarks for measurement, comparison, or evaluation of factors affecting the supply chain and purchasing that includes cost reduction and lead time reduction.
• Monitor the performance of suppliers and the creation of supplier scorecards assessing their ability to meet quality and delivery requirements; identifies and qualifies new suppliers.
• Analyze current inventory and procedures; suggests improvements to increase efficiency of the purchasing team and working capital /profitability for AES.
• Coordination with the Production Planner to ensure proper integration of production with the MRP.
• Work with the R&D and engineering team, providing information and guidance on availability and cost of supplies and materials.

Supervisory Responsibilities:

• Manage all aspects of the purchasing team.
• Sets monthly  and annual goals and expectations
• Conduct performance evaluations that are timely and constructive.

Education & Experience:

• APICS, CPIM and/or CSCP certification strongly preferred.
• 6 to 8  years of experience in supply chain or purchasing; with at least 4 years as a supervisor, manager, or similar relevant position required.
• Purchasing experience in a manufacturing company is required.
• Strong supply chain experience with a background in electronics, HVAC or automotive is a plus.

Skills/Abilities you will have:

• Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers.
• Excellent technology, verbal and written communication skills.
• Strong supervisory and leadership skills.
• Excellent organizational skills and attention to detail.
• Ability to understand company products, parts and technology.
• Strong analytical and problem-solving skills.

What do we offer:

• A truly collaborative environment with a Senior Management Team that helps to shape the future of the Company.
• Competitive salary and benefits.
• Tuition reimbursement.
• A casual dog friendly work environment with a small company atmosphere! Check out our website and facebook for a look at our company culture and our four legged team members.

*Associated Environmental Systems is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

*Applicants must have the ability to work permanently in the United States without sponsorship, now and in the future.