Careers at AES!

About Us:

Associated Environmental Systems (AES) is a dynamic and innovative manufacturing company driven by growth and cutting-edge technology. We foster a fun and collaborative work environment where team members are empowered to contribute to our success. With a strong and loyal customer base across aerospace, electronics, and automotive industries, we play a significant role in the global expansion of the battery sector. Our valued clients include industry leaders such as Tesla, Rivian, Lucid, Meta, Google, and Harley Davidson.

The Opportunity:

Join our dedicated team as a Technical Support Advocate and be a crucial resource for our customers, providing expert technical assistance and ensuring their success with AES products. You will leverage your technical acumen and problem-solving skills to address inquiries, troubleshoot issues, and contribute to a positive customer experience.

Responsibilities:

• Serve as a primary point of contact, expertly handling inbound phone calls and chat inquiries with professionalism and efficiency.

• Provide exceptional customer service and in-depth technical support, effectively addressing a wide range of product-related questions and troubleshooting complex issues.

• Develop and maintain a comprehensive understanding of AES's product line and proprietary technologies to accurately diagnose and resolve technical challenges.

• Collaborate closely with Customer Support Advocate, Techinical Support Advocate and Engineering teams to escalate complex issues, contribute to the knowledge base, and provide valuable feedback for product improvements.

• Proactively engage with customers to build strong, trust-based relationships, understand their technical needs, and ensure they achieve their desired outcomes with our products.

• Assist the sales team by providing technical expertise during the sales process, effectively answering technical questions and potentially contributing to product demonstrations or technical documentation.

• Onboard new customers, providing thorough guidance through the initial setup process and ensuring a smooth and successful integration of our products.

• Accurately and efficiently document all customer interactions, technical solutions, and support activities within the CRM system.

• Offer expert guidance on optimizing product usage and provide proactive support for preventive maintenance procedures.

• Demonstrate proficiency in utilizing Google Suite and Hubspot for managing customer interactions, tracking support tickets, and other relevant tasks.

• Maintain the highest level of professionalism, demonstrating excellent verbal and written communication skills and meticulous attention to detail in all customer interactions.

Qualifications:

• Bachelor's degree (BA/BS) in a technical field or equivalent technical experience.

• Minimum of 1 year of experience in a customer-facing technical support, technical sales support, or a similar role involving direct technical customer interaction.

• Strong technical support

• Technical aptitude and understanding.

• Able to function in a high transactional sales volume environment.

• Proficiency with Hubspot (CRM) and Google suite.

Skills/Abilities you will have

• Professional verbal and written communication skills with attention to detail.

• Technical mindset

• Resourceful and an expert learner.

• Excellent phone and customer service etiquette.

• Have a positive outlook and not be brought down by a bad interaction.

• A good team player.

What do we offer

• A truly collaborative environment with a Senior Management Team that helps to shape the future of the Company

• Competitive salary and benefits

• Tuition reimbursement

• A casual dog friendly work environment with a small company atmosphere! Check out our website and facebook for a look at our company culture and our four legged team members.

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We have an immediate opportunity for a resourceful, self motivated person to lead and grow the IT department. We are looking for an individual that has a proven track record of managing small to medium business IT infrastructure and daily IT support. The AES team consists of engineering, software, manufacturing staff, sales and service, providing a unique mix of IT requirements. This role would implement standards and tools to assist in the company's continued growth.

Who we are

We are an innovative manufacturing company that focuses on growth and technology and enjoys having fun along the way. We have built an extensive and loyal customer base spanning aerospace, electronics, and automotive with significant involvement in the global expansion of the battery industry. We work with many of the major tech companies as well as brands such as Rivian, Lucid, Meta, Google, and Harley Davidson.

Responsibilities:

Systems Administration:

• Oversee the upkeep, configuration, and performance of servers and operating systems.

• Support directory services and ensure compliance with security policies.

• Monitor applications and ensure business continuity

• Implement and monitor backup and disaster recovery processes.

Network Oversight:

• Monitor network performance and address issues proactively.

• Ensure network infrastructure aligns with security standards and business needs.

• Propose and implement infrastructure improvements

End-user support

• Ensure proper on/off boarding of employees

• Rapid response to resolve issues or answer critical questions

• Transparent and clear communication of issues resolution

• Manage IT inventory and purchasing

• Leverage ticketing systems to manage incoming requests and ensure timely response

• Track KPIs to ensure IT team is providing the required level of service (response time and quality of response)

Strategy and Budgeting

• Forecast company IT needs and provide annual budgeting

• Work with vendors and service providers to reduce costs

• Work with the team to identify and implement new technology to support growth

Documentation

• Documentation of all internal and external systems

• Implement process for IT tasks to reduce friction

Project management

• Contribute to system migrations, policy implementations, and IT-related projects

• Work with external vendors to ensure effective service delivery

• Propose and implement infrastructure projects tracking budget and timeline

Core Competencies:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

• 5+ years of experience in systems and network administration.

• Experience in server and networking administration

• Microsoft server and Linux server management

• MSSQL and Postgres management with proficiency in SQL

• Networking expertise including architecture, security, and troubleshooting

• Virtualization management in Hyper V and experience with linux based hypervisors

• Experienced with Google workspace administration including configuration of security policies, group and user management

• Experience managing infrastructure projects

• Familiarity with disaster recovery planning and implementation.

• Proven ability to troubleshoot technical issues across various platforms.

• Excellent communication and interpersonal skills.

• Strong organizational abilities with attention to detail and time management.

Nice to Have:

• Experience managing AWS Infrastructure with an eye on monitoring and reducing costs

• Experience with Docker,Docker compose, Kubernetes

• Ability to script in bash and powershell

• Experience with BI tools, such as Metabase

• ERP/MRP Experience

• Experience managing internal IT team members and external IT providers

• Experience working with IT service desk and remote monitoring and management systems

Benefits We Provide:

• Benefits include medical and dental plans, paid vacation, paid holidays, life insurance, and 401(k) plans with a company match.

• Small company atmosphere with perks and advantages! Check out our website and facebook for a look at our company culture and our four legged team members.
• We are a dog friendly work environment.

*Associated Environmental Systems is proud to be an Equal Opportunity Employer.

*Applicants must have the ability to work permanently in the United States without sponsorship, now and in the future.

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We have an opportunity for an ambitious, self motivated person to join our forward thinking team as a SR. Refrigeration Design Engineer. In this role you will be the primary point of contact between Refrigeration and engineering; assisting both our standard production line and our custom manufacturing team, where needed. Your contribution will be pivotal in ensuring projects hit all timing and fiscal benchmarks. You will be expected to develop designs, propose solutions, and generate BOM’s, accurately and efficiently. In this role you will have the opportunity to work on some very interesting projects for industry leading clients. This will all be accomplished with the latest technology and the full support of engineering, manufacturing, and service.

Who we are

We are an innovative manufacturing company that focuses on growth and technology and enjoys having fun along the way. We have built an extensive and loyal customer base spanning aerospace, electronics, and automotive with significant involvement in the global expansion of the battery industry. We work with many of the major tech companies as well as brands such as Tesla, Rivian, Lucid, Meta, Google, and Harley Davidson.

Primary responsibilities

• Perform calculations related to single stage and cascade refrigeration designs

• Appropriately size evaporators, condensers, line sizes, heat exchanges, condensing units, fan blades, and blower wheels

• Create refrigeration state diagrams to calculated desired pressure, temperature, mass flow, and component capacity for the dynamic conditions in environmental chambers,

• Load calculations including forced air convection over a customers product, to ensure systems can achieve customer requirements

• Perform calculation to adequately size open coil & finned sheath heaters

• Perform calculation to achieve set humidity points

• Hands on evaluation of refrigeration system performance in manufacturing test environment.

• Develop solutions aimed at increased efficiency and repeatability.

• Iterate on existing refrigeration designs

• Create all refrigeration schematics in Solidworks electrical, following all ANSI standards.

• Generate and execute engineering change orders.

• Generate a Bill of Material in conjunction with other disciplines

• Help create and maintain work and test validation procedures.

• Ensure compliance with all EPA and EU requirements.

• Troubleshoot existing designs and develop creative improvements for efficiency and surge capability, along with testing and manufacturing throughput.

• Lend support to service with field issues and installations

• Review and comment on supplier data as required.

Skills

• A firm understanding of thermodynamics, required. Including convection heat transfer, plate heat exchange heat transfer and refrigeration mass flow calculations.

• Practical refrigeration experience with an understanding of good plumbing practices including: oil migration, avoiding pressure drop, liquid migration in low temperature systems, and component mounting to ensure safe transit.

• Ability to identify, size, and troubleshoot all traditional refrigeration components.

• Ability to analyze pressure and temperature data of a refrigeration system for troubleshooting and system analysis.

• A four year degree in Mechanical/Refrig. Engineering, preferred.

• Five or more years of Refrigeration engineering experience, preferred.

• Five or more years of designing schematics for refrigeration circuits, preferred.

• Experience designing medium & low temp range systems (R410, R404, R449), preferred.

• Knowledge of 2D CAD software is required, SolidWorks Electrical software preferred.

• Knowledge of ultra low temperature cascade systems (R508), preferred.

• Knowledge of electrical wiring, preferred.

• Understanding of controls circuits & PLC’s, preferred

• Ability to troubleshoot, required.

• Great communication skills, required

• Good mechanical aptitude and knowledge, required.

• Great attention to detail, required

• Familiarity with current refrigeration engineering trends.

• An innovative mindset and positive attitude.

What do we offer:

• A truly collaborative environment with a Senior Management Team that helps to shape the future of the Company.

• Competitive salary and benefits.

• Tuition reimbursement.
• A casual dog friendly work environment with a small company atmosphere! Check out our website and facebook for a look at our company culture and our four legged team members.

*Associated Environmental Systems is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

*Applicants must have the ability to work permanently in the United States without sponsorship, now and in the future.

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Drive Innovation. Model with Precision. Build the Future.

We’re looking for a highly skilled and detail-driven Senior Mechanical Engineer to join our growing team of innovators. In this role, you’ll lead the mechanical design of cutting-edge environmental test chambers — built for some of the most advanced clients in the world.

Your main toolkit will be SolidWorks 2021, where you’ll be expected to model quickly, cleanly, and accurately. You’ll collaborate closely with our refrigeration and electrical teams to develop complete, manufacturable designs that integrate thermal and electrical systems seamlessly.

If you’re someone who thrives on precision, moves fast in CAD, and understands the interplay between mechanical design, heat transfer, and electrical theory — this is your seat at the table.

Who We Are

We’re Associated Environmental Systems (AES) — an innovative manufacturing company working at the intersection of technology, engineering, and sustainability. Our environmental test chambers serve clients in aerospace, battery development, electronics, and automotive, including Tesla, Rivian, Meta, Google, Lucid, and Harley-Davidson.

Our culture is fast-paced, collaborative, and casual (yes, dogs are welcome). We use the latest tools, believe in autonomy with support, and invest in people who are excited to build what’s next.

What You’ll Do

• Design and model mechanical systems, structures, and sheet metal assemblies in SolidWorks 2021 with an emphasis on speed, accuracy, and parametric control

• Integrate refrigeration and electrical components into assemblies, ensuring logical layout and serviceability

• Develop and maintain clean drawings using ASME standards and internal best practices

• Create laser files using Lantek Expert

• Collaborate with cross-disciplinary teams to generate accurate, lean BOMs

• Create and execute Engineering Change Orders (ECOs) with attention to version control and documentation

• Conduct DFMEA’s and tolerance stack ups.

• Conduct FEA and thermal analysis to validate designs

• Peer review CAD models and drawings for clarity, design integrity, and manufacturability. 

What You Bring:

Must-Have Skills

• Expert-level SolidWorks skills — particularly in Sheet Metal and PDM, with at least 7 years of experience

• Proven ability to model fast and clean while maintaining structure and naming discipline

• Strong attention to detail — your models and drawings should be as clear as your communication

• Experience designing for manufacturing and assembly

• Familiarity with heat transfer concepts and how mechanical design impacts thermal performance

• Working knowledge of electrical components and layout principles

• Working knowledge of refrigeration components and layout principles

• Excellent communication and collaboration skills

• A creative, solutions-first mindset

Preferred

• Bachelor’s degree in Mechanical Engineering

• Hands-on experience with environmental systems, refrigeration cycles, or thermal management products

Why AES?

• Influence: You’ll work directly with leadership and help shape the future of our product line

• Tools: SolidWorks 2021, Lantek Expert, and strong internal standards

• People: Smart, passionate team. Low-ego. High talent.

• Flexibility: Dog-friendly, casual, collaborative
• Perks: Competitive salary, great benefits, tuition reimbursement, and interesting projects for major tech brands

Associated Environmental Systems is proud to be an Equal Opportunity Employer.

We value diversity and are committed to creating an inclusive environment for all employees.

Applicants must have the ability to work permanently in the U.S. without sponsorship, now or in the future.

APPLY ON LINKEDIN