Making our customers' products stronger, safer, faster, and longer-lasting.
"Always easy to deal with and if they don't have the answer they will find it."
-Tech Systems Manager
Working with Mark Pedley on our project for custom chambers was and is a pleasure. Starting from a basic requirement need to the final design approvals and ordering communication throughout was/is beyond reproach.
Easy to contact and easy to order.
Always easy to deal with and if they don't have the answer they will find it.
I have been operating your chambers (we bought 13) since 2008, and have been impressed with their reliability. Although we have had a few mechanical problems, some have run flawlessly and continuously for multiple years. Your tech support staff has been professional and responsive.
(I was) very concerned. (AES) provided the information needed and followed up effectively.
I have ordered two thermal chambers from AES and both times the procurement experience was smooth and the order arrived in good working order.
Equipment meets our needs, local and corporate reps are nice and responsive, and local service team is a pleasure to work with.
Experienced technicians, quick work, fast response times.
When I found there was a problem with the unit, you all were quick to help and respond with online support and in-person when that became necessary. Thank you.
They supplied all the documents asked for rapidly and without question.
Bailey Katsumata-Smith went the extra mile to help me get the information I needed.
Prompt reply to the service request and the service tech was here early next morning, and repaired our chamber.
Steven helped me a lot. Thanks for his patience and time. Also thanks to Bailey's prompt reply.
We have a MX series salt spray chamber where I work. A pressure tower blew a gasket and was leaking. Emailed customer support and they put me in contact with John O'Rourke. He was extremely helpful and polite. Figured he was just someone who did customer support calls. I went on the AES website, and found out he was the Vice President. Loved that someone in upper management was so knowledgeable about what they provide as a company!
I've just installed 2 of their chambers for research work I'm doing at one of our manufacturing plant. The entire staff, from admin, to software , and manufacturing has been very helpful working through the custom changes I've needed and getting everything set up, even responding after hours. We'll definitely be looking to AES for more chambers as the need arises. (And they're really nice chambers.)
Working with Associated Environmental has always been a pleasure. The sales team is always extremely helpful and are very quick with their quoting as well. The customer service is impeccable and I have never been disappointed. I highly recommend working with AES and I will continue doing business with AES in the future.
Reliable, reasonable prices, professional skills.
Excellent service, and (the) technical support is awesome.